Social Media Tip Tuesday, December 11, 2012

Every Tuesday I compile my social media tips and facts I tweeted on Twitter over the past week. Here they are….Social Media Tip Tuesday

1. 1 in 3 social media users say they prefer to use social media rather than phone for customer service issues #custserv #socialmedia #smtip

2. 47% of social media users engage in social customer service, be sure your company is ready to react #smtip

3. Nearly a third (32%) of people aged 18-24 use social networking in the bathroom. #smtip

4. Word of mouth used to be limited in scope to who you knew, but social media has removed that limitation #smtip

5. Adults aged 35-44 are the most likely to discuss television programming with their social connections #smtip #tv

Top blog last week: Top 12 Client Social Media Gifts for 2012

Today in history: In 1620 there were 103 Mayfloer pilgrims who landed at Plymouth Rock (United States) (tweet this trivia)
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About Tracy Sestili

Tracy Sestili is CEO and Chief blogger at Social Strand Media. She is also the author of Taking Your Brand from the Bench to the Playing Field -- Social Media Fundamentals for Business.


  1. Hahaha! I can relate with number 3. I wonder what the social media influence ratio is for people aged 30-40?

  2. I cant view the news feed once i went to a fan page from a home page do you know i can view the news feed to see my friends post and also is my home page still available to administrate on?

    • Tracy Sestili says:

      Hi Nichelle, if you are an admin for a page, you won’t be able to see your news feed. It’s only available for personal profiles. You have to change the voice to your personal profile and then click Home.