In an effort to crack down on fake accounts and from accounts being hijacked on Twitter, Twitter is rolling out a new two-step authentication login process. The process sends the end user an SMS-based message to the user’s cell phone. Note that you need to add a cell phone to your Twitter account. Other services such as Google Places has a similar verification service where they send you a text message. The difference here is that in other software companies like Google, where you enter the verification code one time and you’re done, in Twitter’s verification process you’ll need to enter it every time you log into Twitter. This is probably a big relief to brands who have been hacked, but I see a few potential issues with this process:
- If the social media manager for a brand never documents the code, then the brand could potentially become locked out of their Twitter account until they work through the issue.
- It’s unclear if Buffer, HootSuite, and other Twitter apps and analytical tools will work with this new service.
In any case, from a personal perspective it does seem to be another level of protection, although it is yet another code you need to memorize on top of your password. Ah, the price you pay for security. The process is doubly secure in that your password first has to be accepted before you are prompted for the security code, so it’s incredibly hard for hackers to crack the code and break into your account.
Take a look at the video below from Twitter to see how the new verification process for Twitter is activated.
According to ghacks.net, “the service is not working yet in some countries. It is not working in Germany and France for example, and maybe other countries as well. Some users may not see the option yet at all.” If you do have it, then under Settings you’ll see this:
If you manage a brand does this sound like something you’d be interested in implementing? Do you foresee any risks? And from a personal perspective do you think that you would consider adding this level of security onto your account or do you think it’s overkill? Let me know in the comments below.